Room Air Conditioners - Error Code Guide

Issue

• Room Air Conditioners is displaying an error code

Applies to

• Room Air Conditioner

Solution

AS - Room temperature thermistor failed

• Please try resetting the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
• If the error code returns after resetting the unit, please contact us for additional support.

ES - Indoor defrost thermistor failure or Humidity sensor failure

• Please try resetting the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
• If the error code returns after resetting the unit, please contact us for additional support.

HS - Air discharge thermistor failed

• Please try resetting the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
• If the error code returns after resetting the unit, please contact us for additional support.

P1 - This indicates the bottom tray is full.

• Carefully move the unit to a drain location, remove the bottom drain plug and let the water drain away.
  
  Note: You may need to tilt or angle the unit in order for the water to drain properly.
  
• Reset the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
  
• NOTE: If this is the first time turning on your unit for the season the water tray maybe full.

F1 - Freeze protection engaged

• Please try resetting the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
• If the error code returns after resetting the unit, please contact us for additional support.

F2 - Freeze protection

• Allow the unit to defrost for 5 minutes, if the error code returns after resetting the unit, please contact us for additional support.

EC - Communications error

• Please try resetting the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
• If the error code returns after resetting the unit, please contact us for additional support.

LC - Communication error between indoor/outdoor units

• Please try resetting the unit by unplugging it from the power source for up to 30 seconds, then plug it back in.
• If the error code returns after resetting the unit, please contact us for additional support.