Gas Range / Cooktops - Burners are not lighting

Issue

• Burners not lighting

Applies to

• Gas Cooktops
• Gas Ranges

Solution

Are the control knobs in the correction position?

• Surface control knob is set to the “lite” position.

Are the burner caps positions correctly?

• Burner caps are not missing and are properly seated – Be sure that all burner caps are seated firmly and rest level on top of the burner heads.

Have you cleaned your cooktop or burners recently?

• Make sure your Burner ports are not clogged – You may have some food debris hindering gas flow.
• For proper gas flow it may be necessary to clean the burner head and slots.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.