Dishwasher - Not Cleaning

Issue

  • Dishwasher not cleaning properly.

Applies to

  • Dishwashers

Solution

Which setting are you using?

  • Rinse cycle will not clean dishes.
  • Quick Wash and 30 Minute cycles may not clean heavily soiled dishes.

How were the dishes loaded?

  • If dishes were not loaded properly, it may result in poor cleaning quality. For more information please refer to Dishwasher Loading Guide.

What type of detergent are you using?

  • We recommend using a powder, liquid or tablets can be used. Do not exceed recommended amount or max fill lines.
    NOTE: If there was any detergent left in the dispenser after the cycle was complete, indicates there may have been something blocking the dispenser.
    FOR MORE INFORMATION SEE: Dishwasher - Dispenser and Detergents Guide

When was the last time you clean the unit?

  • Debris from dishware can get trapped in the filter, glass trap, and spray arms causing blockages.
  • Make sure the following items have been cleaned out:
    • Filter
    • Glass Trap
    • Spray Arms
  • Run and empty cycle with the highest heat setting to sanitize the unit.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

  • For units installed within the past 30 days, please refer back to your installer to resolve this issue.
  • For units installed after 30 days please contact us to schedule service.

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